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textit Respond
Keyword initiated SMS auto-responder

Product Overview - Download Product Brochure

textit Respond is auto-response SMS software. Provide current/updated data to reps, customers, visitors, delegates, members, fans, tyre kickers, punters... via SMS.

You can have one standard response to all incoming message OR multiple responses, each triggered by a keyword (or number). For example: the keyword 'Stinger' sent to Cairns Tourist Info Service textit Respond number would reply with message detailing which beaches are OPEN and which beaches are CLOSED due to marine stingers. There is no limit to the uses of this software. Info services. Sport scores/updates. Open times. Stock levels. Current prices/rates. Best bets. Road Closed. Special offer. Please send info. Please call me.

You can also use textit Respond to collect the mobile numbers for your Opt In database.

Use textit Respond to deliver your message. Use textit Respond to reward participants. Use textit Respond to hand out vouchers. Use textit Respond to make offers. Use textit Respond to promote. Use textit Respond to invite.

textit Respond is easy to use. Simply add your message and keyword and click a button... done. All inbound numbers are recorded. All SMS responses are tracked to the recipient handset. Time and date for all messages is recorded.

Participants pay their standard carrier SMS tariff - this is NOT a user pays TV style message service.

 
Call 1300 TEXTIT (839848) or flick us an email and we'll explore the possibilities together.
 

Product Features

It's easy. All textit products are user friendly. Everything is clearly labeled. The relevant help section is on every page. It's clearly written, in ordinary terms and will guide you through the process quickly and easily. Nervous or stuck on something and you want to talk to someone? Call 1300 TEXTIT (839848). We provide unlimited training and support. We make text easy.

Outgoing message options. Not only can you change the outgoing message at any time by logging in to the textit console, you can have multiple specific replies by using keywords (words or numbers). For example, you can receive 'Yellow' in a text, and the automatic response text contains certain information. If someone texts in 'Red', a different response text is fired. You can reach different audiences and demographics and respond appropriately to each of them.

This is brilliant software - and it's easy to use. The creation of an Opt In database provides businesses the opportunity to inform their audience of relevant and useful information. There is a great deal you can learn about your audience with textit Respond - giving you a better chance of getting their attention. If you want to explore the possibilities, talk to us. We are always happy to help - it's easy. Call us on 1300 TEXTIT (839848) or click here to email.

Message summary panel. A user friendly console displays the most recent 50 messages - making it clear and easy. It's all right there in front of you. You don't have to click around to see the latest messages. Our goal is to facilitate improved workflow. Arrange a demonstration and see for yourself!

No downloads. No installations. textit applications run on the internet. You just have to login to a secure web page to use our products - as you do for web mail, online banking etc... you don't need an IT department or degree in software management to access and use textit - it's easy. We won't cause your IT department sleepless nights . and you don't have to wait to use the service, just login from any computer.

Delivery Tracking + Accountability. All messages sent from the textit web console are tracked to the handset. If a handset is turned off or out of range, the message will be marked as undelivered until the phone is turned on or comes into range, and the message actually arrives at the handset. Delivery tracking provides an audit trail of all messages. Improve accountability and reduce errors. If accountability is an imperative in your business, textit is the only SMS solutions option. If you have mission critical messages and want accountability with reliability, you have found your solution click here to get started.

Quality. We use the best quality SMS, the most reliable servers and an SMPP connection. No shortcuts here. The products are cutting edge. The service is first class. Call 1300 TEXTIT (839848) and tell us how you want to use text - or if you prefer, send us an email.

Our technology. We have developed our software specifically for business use. Our charter is that our products are user friendly, intuitive, business focused and facilitate improved workflow. We use SMPP for a faster, more reliable SMS carriage. We use SMPP because it's the bees' knees.

Reports. Comprehensive reports for your textit products are easily accessed online. View as a web page or download as a spreadsheet - it's easy - and it's your choice.

Australian Networks. All textit products use SMS that are delivered to all Australian networks, with an Australian timestamp. We only use SMS that will be delivered to ALL handsets on ALL networks. This includes the 30%+ ported mobile phones (that's mobile services that have changed Telco / carrier) estimated to be currently active in Australia. We track EVERY text to the handset.

Business-use SMS. All textit products are designed specifically for business use. The interface is intuitive, enhances workflow, and will save you time and money. We don't do spam. Recreational users will not slow down your business communication. Business is our priority.

Support. The textit team is happy to provide any assistance you require - at any time - just call 1300 TEXTIT (839848) and talk to someone who will help. Our support is unlimited. You call: we answer. We support everything from helping you get started on your first day, through to assisting in creation of an SMS Marketing Campaign. Support is available via telephone - 1300 TEXTIT (839848) or email.You choose: we support.

2-Way Service. If you use textit Respond you are assigned your own mobile number - it's like having a virtual SIM card. You can publish your number and receive SMS from anyone, anywhere, anytime. You don't have to initiate contact. You don't share your number, and you receive all incoming messages. All messages sent to you cost the sender their usual carrier charges - not a 'premium' rate.

Call 1300 TEXTIT (839848) or click here to send an email
 

 
                 
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  Why SMS?
"Australia has one of the highest uptake of text messaging in the world, however few companies have established the ability for consumers to communicate with them via SMS. This is despite a recent Frost and Sullivan report indicating that 85% of Australians under 35 quoted SMS as their preferred communication channel."
So said Philip Jones, Executive Director, Data/IP and Enterprise Services, Telstra Product Management.


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