It's easy. All textit products are user friendly. Everything is clearly labeled.
The relevant help section is on every page. It's clearly written, in
ordinary terms and will guide you through the process quickly and
easily. Nervous or stuck on something and you want to talk to someone?
Call 1300 TEXTIT (839848). We provide unlimited training and support. We
make text easy.
Message summary panel. A user friendly colour coded console displays the most recent 25 inbound
and outbound messages - making it clear and easy. It's all right there
in front of you. You don't have to click around to find messages you
have sent and received. Our goal is to facilitate improved workflow. Arrange a demonstration and see for
yourself!
No downloads. No installations. textit applications run on the internet. You just have to login to a
secure web page to use our products - as you do for web mail, online
banking etc... you don't need an IT department or degree in software
management to access and use textit - it's easy. We won't cause your IT
department sleepless nights and you don't have to wait to use the
service, just login from any computer.
Delivery Tracking + Accountability. All messages sent from the textit web console are tracked to the
handset. If a handset is turned off or out of range, the message will be
marked as undelivered until the phone is turned on or comes into range,
and the message actually arrives at the handset. Delivery tracking
provides an audit trail of all messages. Improve accountability and
reduce errors. If accountability is an imperative in your business,
textit is the only SMS solutions option. If you have mission critical
messages and want accountability with reliability, you have found your
solution click here to get started.
Quality. We use the best quality SMS, the most reliable servers and an SMPP
connection. No shortcuts here. The products are cutting edge. The
service is first class. Call 1300 TEXTIT
(839848) and tell us how you want to use text - or if you prefer, send
us an email.
Personalisation. Send 1 or 10,000 messages at once, and personalise them all -
automatically. In one send all recipients will receive your message with
their name added. If you require greater levels of personalisation, when
sending to lists you can send up to four fields of custom data to
individual recipients (eg. Name, Date, Time, Venue - different for every
recipient, all sent at once).
There is a body of evidence that recipients of a message engage with the
content to a greater degree if they are addresses by name in the
message. If your message is relevant and useful, it will be welcome and
noticed. Refine your database. Use what you know about your audience to
better leverage your text messages. If you would like to use custom
fields and you're not sure what's to do next, call us on 1300 TEXTIT
(839848) or send and email and we will make it easy.
Address Book. Our address book system allows you to organise contacts into meaningful
groups - making it easier to text who you want, when you want. One click
to send to the whole group - one more click and they all receive a
personalised message - at once.
Message Templates. Save regularly sent message templates and access them with one click.
Business-use SMS. All textit products are designed specifically for business use. The
interface is intuitive, enhances workflow, and will save you time and
money. We don't do spam. Recreational users will not slow down your
business communication. Business is our priority.
Support. The textit team is happy to provide any assistance you require - at any
time - just call 1300 TEXTIT (839848) and talk to someone who will help.
Our support is unlimited. You call: we answer. We support everything
from helping you get started on your first day, through to assisting in
creation of an SMS Marketing Campaign. Support is available via
telephone - 1300 TEXTIT (839848) or email. You choose: we support.
2-Way Service. With textit Messaging you are assigned your own mobile number - it's
like having a virtual SIM card. You can publish your number and receive
SMS from anyone, anywhere, anytime. You don't have to initiate contact.
There is no 'keyword' requirement - you don't share your number, and you
receive all incoming messages. All messages sent to you cost the sender
their usual carrier charges - not a 'premium' rate.
Message Forward Function. If you use textit Messaging you can forward incoming messages to a
designated mobile handset. Turn message forward on and off with one
click.
Message History. A message history is provided. It's free, easy to access and easy to
understand. There is a built in search function - so you can find any
sent or received message without any fuss.
Reports. Comprehensive reports for your textit products are easily accessed
online. View as a web page or download as a spreadsheet - it's easy -
and it's your choice. Those of you using custom fields can analyse your
data to a great degree - and we're happy to help if you are interested
in learning more.
Australian Networks. All textit products use SMS that are delivered to all Australian
networks, with an Australian timestamp. We only use SMS that will be
delivered to ALL handsets on ALL networks. This includes the 30%+ ported
mobile phones (that's mobile services that have changed Telco / carrier)
estimated to be currently active in Australia. We track EVERY text to
the handset.
Automatic OptOut. When you use textit Messaging to send bulk SMS marketing messages, you
must by law provide an Opt Out function. All textit products include
access to our Auto Opt Out software. When a recipient replies STOP (not
case sensitive), they are dynamically added to your account's Opt Out list.
Subsequent messages sent to that number will not be delivered unless/until the number is manually removed from your Opt Out list.
Our technology. We have developed our software specifically for business use. Our
charter is that our products are user friendly, intuitive, business
focused and facilitate improved workflow. We use SMPP for a faster, more
reliable SMS carriage. We use SMPP because it's the bees' knees.
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