It's easy. With textit Managed Services, you can have as little or as much
involvement with the text as you like. The textit team will do whatever
is required - format data, suggest message content and how to get the
most out of your text, offer tips and feedback, and of course, send the
message at the time of your choosing. You will receive a report of all
available data from your SMS activity. We make text easy.
Personalisation options. Send 1 or 10,000 messages at once, and personalise them all. In one send all recipients will receive your message with
their name added. If you require greater levels of personalisation, when
sending to lists you can send up to four fields of custom data to
individual recipients (eg. Name, Date, Time, Venue - different for every
recipient, all sent at once).
There is a body of evidence that recipients of a message engage with the
content to a greater degree if they are addresses by name in the
message. If your message is relevant and useful, it will be welcome and
noticed. Refine your database. Use what you know about your audience to
better leverage your text messages. If you would like to use custom
fields and you're not sure what's to do next, call us on 1300 TEXTIT
(839848) or send and email and we will make it easy.
Automatic Opt out management. Allowing your recipients to 'opt out' is an important consideration.
Sending unsolicited messages contravenes good business principles and is
against the law. The textit software will automatically record an
inbound message to your textit account with the keyword 'stop' (not case
sensitive). Opt out numbers are kept in a separate list and checked off
against the recipient list when a new textit message is sent. The Opt
Out Report shows the opt out list for the purpose of list management.
Delivery Tracking + Accountability. All messages sent by textit are tracked to the handset. If a handset is
turned off or out of range, the message will be recorded as undelivered
until the phone is turned on or comes into range, and the message
actually arrives at the handset. Delivery tracking provides an audit
trail of all messages. Our reports detail the precise time messages
arrived in the recipient handset.
Quality. We use the best quality SMS, the most reliable servers and an SMPP
connection. No shortcuts here. The products are cutting edge. The
service is first class. Call 1300 TEXTIT
(839848) and tell us how you want to use text - or if you prefer, send
us an email.
Schedule send. We can send message at any hour, any day. Our messages go out when you
want then to. That way, your audience will receive your message at the
time/date of your choosing.
Time Critical. Situations arise when a fast response is critical to your operation.
Last minute cancellations. Unusual weather events. Unforseen and
unplanned disruptions. textit appreciates the difficulties in such
circumstances. We will work with you to get your time critical message
out to your database as soon as possible. In most instances, if you call
us, and can provide a correctly formatted list, we can have your
emergency broadcast out within an hour. Time critical SMS won't cost you
any more than if you had organised it months in advance - we appreciate
that sometimes it has to be done now!
Comprehensive Report. A comprehensive report is provided at the end of the campaign. It
contains: Name of Campaign, Date of Send / Campaign, Total SMS sent,
Total SMS received at the handset, OptOuts - how many and the handset
numbers, List of 'undeliverable' and / or 'dead' numbers, & we detail
all other replies received.
160 or 320 character message. For texts of more than 160 characters, you can send concatenated
messages (split in two text messages and delivered simultaneously) of up
to 320 characters.