It's easy. All textit products are user friendly. Everything is clearly labelled. The relevant help section is on every page. It's clearly written, in ordinary terms and will guide you through the process quickly and easily. Nervous or stuck on something and you want to talk to someone? Call 1300 TEXTIT (839848). We provide unlimited training and support. We make text easy.
Customise. textit Live has hitherto unimagined levels of customisation. Every element is at your fingertips and easy to use. Brand how you want to brand. There are no little sneaky promotions for our products and services - it's ALL about you and your client.
No downloads. No installations. textit applications run on the internet. You just have to login to a secure web page to use our products - as you do for web mail, online banking etc... you don't need an IT department or degree in software management to access and use textit - it's easy. We won't cause your IT department sleepless nights and you don't have to wait to use the service, just login from any computer.
Delivery Tracking + Accountability. All messages sent from the textit web console are tracked to the handset. If a handset is turned off or out of range, the message will be marked as undelivered until the phone is turned on or comes into range, and the message actually arrives at the handset. Delivery tracking provides an audit trail of all messages. Improve accountability and reduce errors. If accountability is an imperative in your business, textit is the only SMS solutions option. If you have mission critical messages and want accountability with reliability, you have found your solution.
Quality. We use the best quality SMS, the most reliable servers and an SMPP connection. No shortcuts here. The products are cutting edge. The service is first class. Call 1300 TEXTIT (839848) and tell us how you want to use text - or if you prefer, send us an email.
Business-use SMS. All textit products are designed specifically for business use. The interface is intuitive, enhances work flow, and will save you time and money. We don't do spam. Recreational users will not slow down your business communication. Business is our priority.
Support. The textit team is happy to provide any assistance you require - at any time - just call 1300 TEXTIT (839848) and talk to someone who will help. Our support is unlimited. You call: we answer. We support everything from helping you get started on your first day, through to assisting in creation of an SMS Marketing Campaign. Support is available via telephone - 1300 TEXTIT (839848) or email. You choose: we support.
Reports. Comprehensive reports for your textit products are easily accessed online. View as a web page or download as a spreadsheet - it's easy - and it's your choice. Those of you using custom fields can analyse your data to a great degree - and we're happy to help if you are interested in learning more.
Australian Networks. All textit products use SMS that are delivered to all Australian networks, with an Australian timeStamp. We only use SMS that will be delivered to ALL handsets on ALL networks. This includes the 30%+ ported mobile phones (that's mobile services that have changed Telco / carrier) estimated to be currently active in Australia. We track EVERY text to the handset.
Our technology. We have developed our software specifically for business use. Our charter is that our products are user friendly, intuitive, business focused and facilitate improved work flow. We use SMPP for a faster, more reliable SMS carriage. We use SMPP because it's the bees' knees.
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